Last updated: October 9, 2026
This Privacy Policy explains how Mason8z uses personal information when you browse this store, place an order, create an account, or contact us.
Information we collect
When you order, we collect the information you provide, including your name, email address, shipping and billing addresses, phone number if supplied, purchased items, selected options, and order notes. If you create an account, we also keep your account details and order history.
Our store records technical and shopping information such as IP address, browser information, product-page views, cart activity, and referral information where available. Cookies support your cart, login session, and checkout.
How we use information
- Process payments, prepare products, fulfill orders, and arrange delivery.
- Send order updates and respond to customer service requests.
- Manage accounts and password resets.
- Understand store performance, investigate errors, and help prevent misuse.
Payments and service providers
Payment providers process payment details through their payment services. We retain order amounts, payment status, and transaction references used to manage orders and refunds. The payment provider’s own privacy policy applies to its services.
We share information needed to provide a service with the providers involved in hosting, payment processing, order management, product fulfillment, shipping, and email delivery. For example, a shipping provider needs the recipient’s name and delivery address. Our order management service synchronizes order details with VHMediaCo for fulfillment.
Cookies
You can manage cookies through your browser settings. Blocking cookies can prevent the cart, account login, or checkout from working correctly. Product views and cart activity are also recorded to help us understand store performance.
Keeping and managing your information
We keep information needed to manage your account and orders, respond to support requests, handle disputes, and meet applicable record-keeping obligations. The period depends on the type of record and its purpose.
To ask about the personal information held about you, request a correction or deletion, or raise a privacy question, email vhmediaco2@gmail.com. We may need to verify your identity before responding. Some order records may need to be retained for outstanding orders or record-keeping obligations.
Updates
We may update this policy as our services change. The date above identifies the latest revision published on this page.